Shipping policy

At Chains by Ivy, we aim to process and dispatch all orders as quickly as possible.

Processing Times

Orders are typically processed within 1–3 business days (excluding weekends and public holidays). During busy periods or product launches, processing times may be slightly longer.

Estimated Delivery Times

  • Netherlands: 1–3 business days
  • European Union: 3–7 business days
  • International: 7–14 business days

Please note that delivery times are estimates and may vary depending on the shipping carrier and destination.

Shipping Costs

Shipping costs are calculated at checkout based on your location and selected shipping method.

Customs & Import Duties

International orders may be subject to customs fees, import duties, or taxes imposed by the destination country. These charges are the responsibility of the customer.

Tracking Information

Once your order has been shipped, you will receive a confirmation email containing tracking information.

Shipping Delays

Chains by Ivy is not responsible for delays caused by customs, postal services, courier disruptions, weather conditions, or other circumstances outside our control.